Our services
Effective Date: 5/26/2025
Business Name: Frameworks Collision
Our Location(s): 6067 Branch Hill-Guinea Pike, Suite A, Milford, OH 45150
Welcome to the official website of Frameworks Collision, serving Cincinnati and the greater Tri-State area with professional collision repair and refinishing services.
By accessing or using this site or engaging our services at our Cincinnati-area location, you agree to the terms below. These terms govern all services, interactions, and website use related to Frameworks Collision.
At Frameworks Collision, we offer a full spectrum of auto body services, including:
We repair domestic and import vehicles across a wide range of makes and models. All repairs are performed to applicable manufacturer and industry standards.
Before any teardown or disassembly begins, customers must complete:
These documents authorize Frameworks Collision to inspect your vehicle, communicate with your insurance provider, and begin the repair process.
We work with most major insurance carriers and can coordinate directly with your insurer as permitted by law and your policy. With your written authorization (e.g., a limited Power of Attorney or direction to pay), we may accept payment directly from your insurer.
Accepted Payment Methods: cash, major credit/debit cards, insurance checks, and wire/ACH (availability and limits may vary).
All balances (including deductibles and customer-pay amounts) are due in full prior to vehicle release. Returned or reversed payments may incur administrative fees.
Unless otherwise stated in writing on your final repair order:
Use of aftermarket or customer-supplied parts may limit or void warranties for the affected components or systems; such limitations will be disclosed before installation where applicable.
Because collision repairs involve parts, materials, and labor specific to your vehicle, refunds are not issued once repairs are completed. If you have a workmanship concern, we will make reasonable efforts to correct issues to manufacturer and industry standards.
Refunds or cancellations may be considered only if no work has begun and no materials have been ordered.
Repair timeframes are estimates. Delays can occur due to (without limitation): insurance approvals, parts backorders/shipping, supplemental damage findings, calibration scheduling, or customer decisions/payment timing. Frameworks Collision is not liable for delays caused by third parties or factors outside our control.
If a vehicle is left on-site without repair authorization, is not picked up after completion, or work is halted at the customer’s request, storage fees may apply in accordance with posted rates and applicable law. In many insurance-covered losses, storage may be reimbursable by the insurer; coverage is determined by your policy and carrier.
Customer-supplied parts are subject to prior approval. We do not warrant customer-supplied parts and may decline installation if parts are unsafe, incompatible, or substandard. Additional labor may be required to verify fitment/function.
We collect personal and vehicle information via website forms, phone/email, and in-shop documentation/estimating systems to:
We do not sell your personal information. Our website may use cookies and analytics to improve performance. See our Privacy Policy for details.
While we service many makes and models, Frameworks Collision is not affiliated with or endorsed by any manufacturer or insurer mentioned. All trademarks and brand names are the property of their respective owners.
This website is for general information only. Services, pricing, and availability may change without notice. All site content is the property of Frameworks Collision unless otherwise noted and may not be used without permission.
Frameworks Collision is not liable for: delays attributable to insurers, vendors, or shippers; defects inherent to customer-supplied or certain aftermarket parts; or issues arising from vehicle misuse/neglect after delivery. To the maximum extent permitted by law, our total liability is limited to the amount paid for the specific services giving rise to the claim.
These Terms are governed by the laws of the State of Ohio. Any disputes shall be brought in the state or federal courts located in Clermont County, Ohio.
Frameworks Collision
6067 Branch Hill-Guinea Pike, Suite A, Milford, OH 45150
Hours: Monday–Friday, 8:00 AM – 6:00 PM
Phone: (513) 638-4916
Email: frameworkscollision@gmail.com
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