About us
The Frameworks Collision company and culture are a lot like our work—carefully crafted to serve Greater Cincinnati with honesty, precision, and care. Since 2004, our locally owned shop in Milford has helped drivers get back on the road with repairs that look right and, more importantly, are done right.
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Mission: quality without shortcuts
Our mission is simple—restore your vehicle to pre-accident condition while keeping the process straightforward and stress-free. That means following modern repair best practices, communicating clearly, and standing behind the work from estimate to delivery.
What we do
From everyday fender-benders to more involved collision repairs, we bring the same attention to detail to every job:
- Collision & auto body repair
- Auto painting & refinishing
- Dent repair (minor to moderate)
- Car detailing services
- Ceramic coating & paint protection services
Insurance guidance that keeps things moving
Not sure where to start after an accident? We can walk you through the steps to correctly file your claim and coordinate repairs so approvals, supplements, and timelines stay on track.
Why Cincinnati drivers choose us
We specialize in working with:
- Locally owned & rooted in the community
Frameworks Collision has served drivers in the Milford area for 21+ years—the kind of stability you want when you need a repair partner you can trust. Better Business Bureau - A+ BBB rating
Our A+ rating with the Better Business Bureau reflects consistent service and responsiveness. (Note: we’re not BBB-accredited.) Better Business Bureau - Convenience built in
Book online appointments, ask about pickup & delivery, and relax in our waiting room while we assess your vehicle. Yelp - Straight talk, clear estimates
You’ll get plain-English explanations, transparent pricing, and updates you don’t have to chase.
Whether you’ve been rear-ended, sideswiped, or need frame or mechanical work after an accident, we have the tools, tech, and talent to bring your car back to life.
Service area
We’re based in Milford and regularly serve nearby communities across Greater Cincinnati—including Loveland, Goshen, Terrace Park, Indian Hill, and more. If you’re close by, there’s a good chance we already work in your neighborhood.
Meet the owner
Frameworks Collision is led by Sergey Kapitula, who built the shop around careful workmanship and customer care. When you call or stop in, you’re dealing with people who take pride in doing things the right way.
Our promise
We treat your car like it’s ours: precise repairs, honest communication, and a process designed to get you safely back on the road—with a finish you’ll be proud of.
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Why Century 1st?
Fully Modified Fleet
At SSR Experience, our fleet of exotic cars is fully modified with performance upgrades like enhanced exhausts, horsepower tunes, custom wheels, and carbon fiber accents. Each car feels like it’s your own, offering a unique, high-performance experience you won’t find with any other rental service. With SSR Experience, you’re not just renting—you’re driving a car that delivers the thrill and exclusivity of ownership.
100+ 5 star reviews
At SSR Experience, we pride ourselves on delivering unmatched service, backed by over 200 five-star reviews on Google and Yelp. Our commitment to excellence ensures every rental is more than just a transaction—it’s an unforgettable experience. From the moment you book to the second you return the car, our team provides top-tier service that sets us apart from any other rental company. With SSR Experience, you’re guaranteed luxury, performance, and customer care that consistently earns five-star praise.
White Glove Service
At SSR Experience, we provide white glove service from start to finish, ensuring every detail of your rental is handled with care and precision. From personalized booking assistance to seamless vehicle pick-up and return, our team goes above and beyond to deliver an unmatched luxury experience. We take care of everything so you can focus on enjoying the drive. With SSR Experience, you’re not just renting a car—you’re receiving first-class service that no other rental company can match.
Complete Collision Services, all under One Roof
Collision Repair
Body Panel Repair & Replacement
Paint Repair & Refinishing
Dent & Bumper Repair
Stress-Free Collision Repair Starts Here
From estimate to keys-in-hand, we make the entire process smooth, transparent, and fast — with guaranteed OEM parts and a free detail at the end.
Step 1
Get a Free Estimate
Upload photos or stop by the shop — no appointment needed.
We assess the damage and guide you through the repair plan, working directly with your insurance to simplify everything from the start.
Step 2
Certified OEM Repair
Precision frame and bodywork, no aftermarket shortcuts.
Our expert techs restore your vehicle using manufacturer parts, advanced equipment, and transparent updates — all backed by a lifetime warranty.
Step 3
Pickup + Free Detail
You get your car back fully repaired — and fully detailed.
We return your vehicle meticulously cleaned, polished, and ready to go, with quality you can see and peace of mind you can trust.
Your vehicle has been in a collision, now what?
Get answers to common questions about auto body repair after an accident
1) Make sure everyone is safe. Move to a safe spot and call 911 if needed.
2) Document the scene. Take photos of damage, road conditions, and license plates. Exchange names, phone numbers, and insurance details.
3) Start your claim (or call us first). Call your insurer to open a claim, then call Frameworks at (513) 638‑4916. We can write an estimate, help with the paperwork, and arrange towing if needed.
4) Bring the vehicle to us. We’ll perform a thorough teardown once approved, order parts, and update you through to delivery.
You have the right to choose your repair shop. In Ohio, insurers can recommend facilities but can’t require you to use them. Tell your adjuster you’re using Frameworks Collision and share our info.
We’ll handle the estimate, photos, and communication with your carrier, and keep you updated through approval and repair.
Why choose Frameworks after a crash?
- We work with all insurance companies—and we work for you.
- Free estimates and clear communication from start to finish.
- OEM‑level repair methods, quality refinish, and a written warranty.
- Local, family‑owned shop serving Milford, Loveland & Norwood.
Short answer: it depends on the claim type and who’s at fault.
Comprehensive (theft, vandalism, weather, animal strikes, falling objects) generally doesn’t impact premiums the same way at‑fault accidents can. Collision (crashes or impacts) can affect rates if you’re found at fault. Your carrier determines fault and how a claim affects your policy.
Either way, you choose the repair shop. Bring your car to Frameworks and we’ll document damage, write an estimate, and work with your insurer to streamline the process—so you’re not stuck doing the paperwork.
Yes. We work with all insurance companies, but we work for you. Bring us your claim number (if you have one) and we’ll coordinate the estimate, approvals, and repairs.
If your policy includes rental coverage—or the other driver’s insurer accepts liability—a rental is typically covered during repairs. We’re happy to help coordinate the rental once your claim is underway.
Frameworks Collision is a family‑owned auto body shop in Milford, Ohio serving Loveland, Norwood and nearby communities. We repair collision damage, perform dent and paint work, and offer detailing, ceramic coating, and paint protection services.
Visit us at 6067 Branch Hill‑Guinea Pike, Unit A, Milford, OH 45150. Hours: Mon–Fri 9:00 AM – 5:00 PM. Phone: (513) 638‑4916. Email: frameworkscollision@gmail.com.
Yes. We stand behind our work with a written warranty on refinish and workmanship. Mechanical repairs and parts follow the manufacturer’s warranty. Ask us for the full warranty terms with your estimate.
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